a little about who we are
10 years ago we were nobody. We were just getting started and we didn’t have the hundreds of customers we serve every single week like we do right now. We also didn’t have all the reviews on Google and Facebook that we have now. We needed a way to prove that we think differently when it comes to quality and customer service. So we came up with this super bold, highly unusual guarantee:
Our Personal 100% Iron-Clad, Money Back, Risk Free Guarantee to You!
Here’s the deal: We don’t do contracts. We earn your business on every visit. We want you to be totally thrilled with our service. So absolutely delighted that you will recommend us to your friends and neighbors. Frankly, we want to take care of your lawn forever. You are the judge, if our work is not excellent we will re-do the item in question for FREE. If you are still not happy, you will not owe us a single penny for that service.
Crazy, right? We thought so. In fact, if we were not the company we claim to be, that guarantee would probably cost us a small fortune. So we’re proud of that.
While the rest of the world preaches the Golden Rule: “Do unto others as you would have them do unto you,”we are actively living by the Platinum Rule:
“Do unto others as they would have you do unto them.”
Over the years, Summit Lawns has honed in on a practice of treating our customers how they would like to be treated. Customer service is what we pride ourselves on, and we know that each project we encounter is different. So why treat each client the exact same way? What good is your lawn service provider if they aren’t doing just that: providing you with every facet of the best lawn service possible? While other companies are bombarding you on why they are the best, the cheapest, or largest company around, we are busy simply making our customers smile. As Summit Lawns continues our steady growth, we never lose sight of the most important thing: our relationship with every customer – every day.
lincoln’s premier landscape management company
At the heart of the Summit Lawns business culture is a formal value system which guides us toward our goals of becoming Lincoln’s premier landscape management company. These values are driven by a desire to exceed expectations in everything we do in a manner that is both ethical and efficient. We believe that our success can only be measured in terms of high client satisfaction and progressive employee development. If these two areas are attended to, financial success will follow.